ReadyAPI v3.59 and TestEngine v1.32.0 Released – Compatibility & Upgrade Advisory
Investigating - We're excited to announce the release of ReadyAPI v3.59 and TestEngine v1.32.0, now available on both Public and Private locations (v3.5.3) in AlertSite. Action Required: To take full advantage of these updates, please upgrade your Private Nodes to version 3.5.3. Important Notes: Some older ReadyAPI scripts that worked with ReadyAPI v1.9 may not function properly with ReadyAPI v3.59. However, most of these scripts have been observed to run successfully with TestEngine v1.32.0. If you encounter issues after upgrading from ReadyAPI v1.9 to v3.59, we recommend updating your ReadyAPI scripts accordingly or using TestEngine v1.32.0 as a workaround. Upcoming Changes: Please note that support for older versions of the ReadyAPI TestEngine will be discontinued soon. We strongly encourage you to update your scripts or switch to the new playback engine (ReadyAPI v3.59 and TestEngine v1.32.0) to ensure compatibility and continued support.
Nov 24, 2025 - 09:12 UTC
Okta SSO Login Issue in AlertSite – Resolution Steps
Investigating - Dear User,

If you have integrated Okta SSO with AlertSite and noticed that it has stopped working recently, we request you to follow the steps below to resolve the issue:

Step 1: Go to the AlertSite Settings page and click on Single Sign-On.
Step 2: Copy the Entity ID from the AlertSite SAML Settings section and replace the existing one in your Okta account.

We appreciate your cooperation and regret any inconvenience caused.

Thank you,
Sep 11, 2025 - 11:29 UTC
Uptime over the past 90 days. View historical uptime.
AlertSite Consoles Operational
90 days ago
99.99 % uptime
Today
UXM Dashboard Operational
90 days ago
100.0 % uptime
Today
UXM Document Manager Operational
90 days ago
99.99 % uptime
Today
UXM Account Summary Operational
90 days ago
100.0 % uptime
Today
1.0 Console Operational
90 days ago
100.0 % uptime
Today
REST API's Operational
90 days ago
100.0 % uptime
Today
REST API - JSON Operational
90 days ago
100.0 % uptime
Today
REST API - XML Operational
90 days ago
100.0 % uptime
Today
REST API - ReportsAPI Operational
90 days ago
100.0 % uptime
Today
Monitoring Locations - North America Operational
Atlanta, GA Operational
Atlanta, GA - ATT Wireless Operational
Atlanta, GA - Sprint 4G Mobile Operational
Austin, TX Operational
Boston, MA Operational
Boston, MA - Expedient Operational
Calgary, Alberta Operational
Chicago, IL - Tata Operational
Charlotte, NC Operational
Chicago, IL - LeaseWeb Operational
Cincinnati, OH Operational
Cleveland, OH Operational
Dallas, TX Operational
Dallas, TX - LeaseWeb Operational
Denver, CO Operational
Detroit, MI Operational
Fort Lauderdale, FL Operational
Fort Lauderdale, FL - ATT Wireless Operational
Fort Lauderdale, FL - Sprint 3G Mobile Operational
Fremont, CA Operational
Kansas City, KS Operational
Las Vegas, NV Operational
Los Angeles, CA - Level3 Operational
Los Angeles, CA - NextLink Operational
Houston, TX Operational
Memphis, TN Operational
Minneapolis, MN Operational
New York, NY - Peer1 Operational
New York, NY - Micro Operational
Montreal, Quebec Operational
Miami, FL Operational
Newark, NJ - NLayer Operational
New York, NY - LeaseWeb Operational
Philadelphia, PA - AboveNet Operational
Philadelphia, PA - XO Operational
Pittsburgh, PA Operational
Phoenix, AZ Operational
Portland, OR Operational
Salt Lake City, UT Operational
San Diego, CA Operational
San Francisco, CA Operational
San Jose, CA - Micro Operational
Seattle, WA Operational
St. Louis, MO Operational
Tampa, FL Operational
Toronto, Ontario Operational
Vancouver, British Columbia Operational
Washington, D.C. Operational
Worcester, MA Operational
Monitoring Locations - South America Operational
Buenos Aires, Argentina Operational
Sao Paulo, Brazil Operational
Monitoring Locations - Europe/Asia Operational
Amsterdam - The Nederlands Operational
Beijing, China Operational
Brussels, Belgium Operational
Copenhagen, Denmark Operational
Dublin, Ireland Operational
Frankfurt, Germany Operational
Hong Kong Operational
Kuala Lumpur, Malaysia Operational
London, UK - AboveNet Operational
London, UK - Docklands Operational
Madrid, Spain Operational
Manchester, UK Operational
Milan, Italy Operational
Mumbai, India Operational
Munich, Germany Operational
New Delhi, India Operational
Paris, France Operational
Siauliai, Lithuania Operational
Seoul, South Korea Operational
Shanghai, China Operational
Singapore Operational
Stockholm, Sweden Operational
Tel Aviv, Israel Operational
Tokyo, Japan Operational
Zurich, Switzerland Operational
Bahrain, Bahrain Operational
Helsinki, Finland Operational
Monitoring Locations - Africa/Oceania Operational
Auckland, New Zealand Operational
Brisbane, Australia Operational
Cape Town, South Africa Operational
Perth, Australia Operational
Sydney, Australia Operational
Sydney, Australia - Equinix Operational
Customer Care Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned System Maintenance – Dec 10th, 2025 Dec 10, 2025 03:00-04:00 UTC

We will be conducting scheduled maintenance on Wednesday, 10th Dec 2025, from 3:00 AM to 4:00 AM UTC. During this time, You may experience delay in data on dashboard, Rest assured, there will be no impact on monitoring, and any of our services or components. We're doing this to improve performance and reliability. Thank you for your patience and understanding!
Posted on Dec 03, 2025 - 05:59 UTC

Planned System Maintenance – Dec 11th, 2025 Dec 11, 2025 03:00-04:00 UTC

We will be conducting scheduled maintenance on Thursday, 11th Dec 2025, from 3:00 AM to 4:00 AM UTC. During this time, You may experience delay in data on dashboard, Rest assured, there will be no impact on monitoring, and any of our services or components. We're doing this to improve performance and reliability. Thank you for your patience and understanding!
Posted on Dec 03, 2025 - 06:27 UTC
System Metrics Month Week Day
AlertSite Console Availability ?
Fetching
AlertSite REST API Availability ?
Fetching
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Sydney, Australia - Monitoring Location Outage
Resolved - This incident has been resolved.
Dec 4, 13:36 UTC
Update - We have resolved the issue that was causing outage with our monitoring nodes in Sydney, Australia.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Dec 4, 13:35 UTC
Investigating - We are experiencing an outage with our monitoring nodes in Sydney, Australia. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Dec 4, 09:09 UTC
Kansas City, KS - Monitoring Location Outage
Resolved - We have resolved the issue that was causing outage with our monitoring nodes in Kansas City, KS.

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers.

If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Dec 4, 02:57 UTC
Investigating - We are experiencing an outage with our monitoring nodes in Kansas City, KS. We are working to resolve this issue as soon as possible.
If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Dec 3, 17:35 UTC
Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

Unresolved incident: ReadyAPI v3.59 and TestEngine v1.32.0 Released – Compatibility & Upgrade Advisory.

Nov 23, 2025

No incidents reported.

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